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Meenakshi_Negi
Legend
October 9, 2023

Hi Rosemary3266283845pd,

 

Thank you for reaching out, and sorry about the delay in response.

 

Please try reinstalling the Acrobat once using the following steps:

-Remove the application and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).
-Reboot the machine
-Install Adobe Acrobat from the following page: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html.

 

If that does not help, try installing it manually. Take help with the steps mentioned in the following help document: https://helpx.adobe.com/acrobat/kb/add-pdf-printer-manually.html

 

Let us know how it goes.

 

Thanks,

Meenakshi