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Participant
February 21, 2015
Question

adobe reader, File Send service

  • February 21, 2015
  • 2 replies
  • 336 views

I've had a problem with the field where one normally enters the email address where you want to send files.  Usually, the box is there and I enter the email address.  Now, suddenly, that box does not appear, so I can't enter a send to email address.

I can even add all of the files I want to send and click on "create link", but then I go to the box where you enter the email address, but it is not active.

I do remember that even when the email address field was active, once I hit "create link"  I would always get a pop up telling me I needed to make a change in email setup for Outlook.  I would click on OK, but it would send me to my own email page (I don't have Outlook).  Then,I would just go back to Adobe and wait until th files loaded, and it worked fine.

This topic has been closed for replies.

2 replies

pwillener
Legend
February 22, 2015

[topic moved to Acrobat.com Services forum]

CtDave
Participating Frequently
February 22, 2015

For questions related to the Adobe Send subscription service you'll want to visit the Adobe Send user forum.

Adobe Send 

Be well...