Skip to main content
M
margarets4892885
Participant
June 13, 2017
Question

Adobe reader sign in problems

  • June 13, 2017
  • 1 reply
  • 305 views

I am trying to download a pdf to word.  Every time I try to sign in I'm told my password is wrong.  I keep changing my password.  But that doesn't work.  What is wrong and how do I fix this?

    This topic has been closed for replies.

    1 reply

    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    July 14, 2017

    Hi margarets4892885,

    By "trying to download a PDF to word" do you mean that you are trying to export PDF to Word file?

    If yes, please try once to sign in here: https://cloud.acrobat.com/ and check if you can export PDF.

    Are you experiencing issue in signing in to Adobe Acrobat Reader DC?

    Please make sure that you are using the correct Adobe ID.

    Let us know if you are still experiencing the issue or need any help.

    Regards,

    Meenakshi

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices