Skip to main content
S
ssg978
Participant
March 3, 2015
Question

Adobe Reader XI and paid for Conversion

  • March 3, 2015
  • 1 reply
  • 255 views

I currently have Adobe Reader XI, after using previous versions. This time, I signed up for 1 year conversion capabilities. However, it appears that I cannot do so from within Reader XI, I just tried and was directed to sign-in via the web and to use my browser to select and convert the appropriate file. I had hoped that, if I paid the conversion fee (which I've never had to do before when converting from PDF to Doc(x)), I'd be able to do so from within Reader.

If not, I'll dump the service and figure an alternative method!

SG

03MAR15

    This topic has been closed for replies.

    1 reply

    S
    Sara_Forsberg
    Inspiring
    March 3, 2015

    Hi ssg978,

    You should be able to access your subscription both via Reader and via the web interface at https://cloud.acrobat.com. Without a subscription, you can't convert files to Word from within Reader. Is it possible that you have a version of Acrobat on your computer, and were using that to save PDF files to Word format?

    In any case, if you do have Reader and a paid subscription, just make sure that you're logging in to Acrobat.com. You'll find the sign-in link in the upper-right corner of the Tools panel in Reader.

    Best,

    Sara

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices