Adobe Send just decided to stop allowing me to send personalised links and insisting that I upgrade, our current subsciption was working fine until a few hours ago, can you tell me why this happened and how to fix it?

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Adobe Send just decided to stop allowing me to send personalised links and insisting that I upgrade, our current subscription was working fine until a few hours ago, can you tell me why this happened and how to fix it? We have an ordering system that relies on Adobe so we need a speedy resolution.

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Amiable_contributors1587

Participating Frequently

We had an issue on our end earlier today. Can you try again?

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S

Sara_Forsberg

Inspiring

Hi Dburnglass,

I've just looked at your account, and all is well there. Please clear the browser cache, and then log back in to https://cloud.acrobat.com/send. You may also want to try a different web browser (see System requirements | Acrobat.com for a list of supported browsers).

Best,

Sara

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