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resthor
Participant
October 15, 2014
Question

Adobe Send Subscription confusion

  • October 15, 2014
  • 1 reply
  • 432 views

I wasn't aware that I was a subscriber to either SendNow or Adobe Send, so I was surprised to receive the notice that the service was changing, and that I was being charged for something.  Did I unknowingly subscribe to this service when I subscribed to Creative Cloud for Photoshop and Lightroom?

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    1 reply

    Inspiring
    October 15, 2014

    Hi resthor,

    From what I can tell looking at your account, you're not a SendNow subscriber, and have never been. I think you're probably receiving that email in error.

    I apologize for the inconvenience.


    Best,

    Sara

    resthor
    resthorAuthor
    Participant
    October 16, 2014

    Thank you Sara. I thought I was loosing my marbles for a while there.