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compufire
Participant
Dec 5, 2014 3:38 AM UTC
Answered

Adobe Send, there is no "send" button, only a cancel button. what now?

Adobe Send, there is no "send" button, only a cancel button.  what now?

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Correct answer
Dec 8, 2014 1:44 PM UTC

Hi compufire,

The Send button is only there for Paid users.

Free users can create Public links, and then copy/paste them into their own email messages.

After upgrading, you should see the Send button. Let us know if you don't.

Regards,

Florence

6 replies

compufire
compufireAuthor
Participant
Dec 5, 2014 5:36 PM UTC

I am using Firefox.  I tried it with the ie explorer tab too, but no send button.

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Correct answer
Dec 8, 2014 1:44 PM UTC

Hi compufire,

The Send button is only there for Paid users.

Free users can create Public links, and then copy/paste them into their own email messages.

After upgrading, you should see the Send button. Let us know if you don't.

Regards,

Florence

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Participating Frequently
Dec 14, 2014 4:34 PM UTC

I too do not see the send button.  I was paying for Adobe Send Now and my next payment is due on October13, 2015.  So why as a paying user do I not see a send button on either Firefox or Pale Moon browsers. On Internet Explorer I can' even use the sign in button on the top right of the screen.  I never had any problem with Send Now and it was a wonderful tool that I used many times.  The Adobe Send tool is a very poor substitute for Send Now and quite frankly for me as a paying customer is not even functional.  Gary Cardinale

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Dec 5, 2014 5:22 PM UTC

Hi compufire

Please let me know the exact workflow you are following.

Which browser you are using?

Regards,

Florence

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