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Participant
February 9, 2018
Answered

Adobe Send & Track: Is it possible to completely remove an uploaded file?

  • February 9, 2018
  • 1 reply
  • 830 views

As a newbie to Adobe Send & Track, I clicked 'yes' when asked if I wanted to use the feature, not realising that this would upload my file and generate a URL link to it.
  I thought that it would be similar to the 'read receipt' feature in email, allowing me to see if anyone accessed my file, rather than actually uploading it.

Obviously, I was wrong

Can I now remove the entire file from its current home in cyberspace?  The file has a lot of personal information which I'd rather not have floating around on the web.  Perhaps I'm overly cautious, but identity theft is so rampant these days.

Any help is appreciated!

This topic has been closed for replies.
Correct answer AnandSri

Hello brisaus

As per the description above, you want to remove the PDF file which you uploaded to Adobe Document Cloud using the Adobe Send&Track feature, Is that correct?

Please refer to the following KB doc which discusses how to remove a shared file link Tips & Tricks: How to Remove a Shared File Link | Adobe Document Cloud  Link: https://blogs.adobe.com/documentcloud/tips-tricks-how-to-remove-a-shared-file-link/

You may also refer to Manage and work with your files stored in Adobe Document Cloud  Link: https://helpx.adobe.com/document-cloud/help/files.html

Let us know how it goes.

Regards,

Anand Sri.

1 reply

AnandSri
AnandSriCorrect answer
Legend
February 9, 2018

Hello brisaus

As per the description above, you want to remove the PDF file which you uploaded to Adobe Document Cloud using the Adobe Send&Track feature, Is that correct?

Please refer to the following KB doc which discusses how to remove a shared file link Tips & Tricks: How to Remove a Shared File Link | Adobe Document Cloud  Link: https://blogs.adobe.com/documentcloud/tips-tricks-how-to-remove-a-shared-file-link/

You may also refer to Manage and work with your files stored in Adobe Document Cloud  Link: https://helpx.adobe.com/document-cloud/help/files.html

Let us know how it goes.

Regards,

Anand Sri.

BrisAusAuthor
Participant
February 12, 2018

Thank you so much, Anand Sri.  The instructions in the link above were clear and easy to follow, and the process of removing the file was very quick.

Thanks again for your help!

AnandSri
Legend
February 12, 2018

Great! Good to hear that. Give us a shout in future if you need assistance with Acrobat/Reader/Document Cloud services.

Regards,

Anand Sri.