Adobe Sign in error

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When I sign into my Adobe account while trying to export a pdf file I get a dialogue box that simply says "error". When I try to use the help pages, the chat icon does not respond. Is it too much to ask for a number to talk to an individual. At the rate I am going if there is another service out there that can export a pdf to word or excel I will gladly use it.

ExportPDF

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AadeshSinghCorrect answer

Participating Frequently

Hi garys88834991,

Make sure you are using Adobe Acrobat Reader DC Acrobat Reader DC Learn & Support to use the Export PDF service Acrobat Reader Help | Export PDF from Acrobat Reader DC, previous version of reader no more support this functionality.

You can also use this service online at https://cloud.acrobat.com/exportpdf

Let me know how it goes.

Regards,

Aadesh

AadeshSinghCorrect answer

Participating Frequently

Hi garys88834991,

Make sure you are using Adobe Acrobat Reader DC Acrobat Reader DC Learn & Support to use the Export PDF service Acrobat Reader Help | Export PDF from Acrobat Reader DC, previous version of reader no more support this functionality.

You can also use this service online at https://cloud.acrobat.com/exportpdf

Let me know how it goes.

Regards,

Aadesh

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G

garys88834991Author

Participant

Aadesh,

Thanks for the information. Going to the website worked. everything else I have tries does not. But I can get what I need accomplished by using the link you supplied.

Thanks again.

Gary

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