Adobe Sign - Send in Bulk stuck on Processing

Question

I was sending signature requests in Adobe Sign - Send in bulk and it keeps getting stuck in the processing loop. The circle just keeps spinning and never finishes. I tried to sign out and in a couple times, but nothing. I've also cleared browser, cache, signed in in a different computer and keeps happening.  I have to send out 600 and was able to send out 150.  I have Adobe Pro and it states the transacation limits are unlimited.  Please help. https://helpx.adobe.com/sign/using/transaction-limits.html

Meenakshi_Negi · Accepted Answer

Hi Danielle-Maximus,

Thank you for reaching out, and sorry about the trouble caused.

There was an outage that might have caused this behavior. Please try again after some time and check if you are still experiencing the same behavior.

If the issue still happens, please check if it happens while using a particular file and make sure that you are not exhausting the transaction limit. Try clearing the cache and cookies for the browser. Use an alternate browser or a new incognito window on Chrome.

Feel free to let us know if you need any help.

Thanks,

Meenakshi

Roxana41283704z70u · Answer

Hi, i'm encountering the same problem. can you please help me?

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