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JBS26
Participant
January 3, 2018
Answered

After changing Adobe Id unable to send Signature.Please contact your IT administrator or Adobe support

  • January 3, 2018
  • 1 reply
  • 1148 views

Changed my Adobe ID - now get this notice when I try and send for signature.  No IT Support - just me.  My only option for support seems to be this forum.  Can't get to any other help with Adobe.

This topic has been closed for replies.
Correct answer AkanchhaS8194121

Hi Jimmy,

Sorry to hear about the trouble you are experiencing.

Do you have an Adobe Sign account or subscription with us? Or is it a free/trial account that you are referring to?

There could be a possibility that your Adobe ID has been changed and changes did not apply properly. To get this corrected or synced you may contact to the support (support email shared via private message).

Related discussion- Unable to "Send for Signature" after changing Adobe ID

Regards,

Akanchha

1 reply

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
January 4, 2018

Hi Jimmy,

Sorry to hear about the trouble you are experiencing.

Do you have an Adobe Sign account or subscription with us? Or is it a free/trial account that you are referring to?

There could be a possibility that your Adobe ID has been changed and changes did not apply properly. To get this corrected or synced you may contact to the support (support email shared via private message).

Related discussion- Unable to "Send for Signature" after changing Adobe ID

Regards,

Akanchha

Participant
December 7, 2018

Hello Akanchha,

I am having the same problem after changing my Adobe ID.  Please send me support email that can resolve.  Thanks