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Participant
November 10, 2014
Answered

After downloading my file the word document is mostly gibberish. Why? service used exportPDF

  • November 10, 2014
  • 1 reply
  • 563 views

After downloading my file the word document is mostly gibberish.  Why? Service used "exportPDF".

    This topic has been closed for replies.
    Correct answer Sara_Forsberg

    Hi shelbyrn,

    The quality of a conversion really depends on the quality of the original PDF file. Please see Will Adobe ExportPDF convert both text and form... | Adobe Community.  Do you know what or how the PDF file was created?

    You may have better luck by disabling OCR as described in this document: How to disable Optical Character Recognition (O... | Adobe Community. (Note, however, that is  option isn't optimal if the PDF was created from a scanned document; you'd want OCR enabled to convert the image text in the PDF to editable text).


    Best,

    Sara

    1 reply

    Sara_ForsbergCorrect answer
    Inspiring
    November 10, 2014

    Hi shelbyrn,

    The quality of a conversion really depends on the quality of the original PDF file. Please see Will Adobe ExportPDF convert both text and form... | Adobe Community.  Do you know what or how the PDF file was created?

    You may have better luck by disabling OCR as described in this document: How to disable Optical Character Recognition (O... | Adobe Community. (Note, however, that is  option isn't optimal if the PDF was created from a scanned document; you'd want OCR enabled to convert the image text in the PDF to editable text).


    Best,

    Sara

    Participant
    November 10, 2014

    Problem solved by disabling OCR.

    Thank you, Thank you

    Teresa

    Inspiring
    November 10, 2014

    Awesome, Teresa!

    Enjoy your day.


    Best,

    Sara