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HAAS4321
Participant
January 24, 2018
Answered

After I tried a trial version of DC, my export PDF no longer works

  • January 24, 2018
  • 1 reply
  • 630 views

Hoe kan ik dit herstellen?

This topic has been closed for replies.
Correct answer AkanchhaS8194121

Hi Jana,

You have used the trial version of Acrobat DC and subscribed for the Export PDF subscription. Export PDF is an online service which you can not use with the Acrobat DC application.

You may uninstall the Acrobat DC using the cleaner tool- Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

And install the Adobe Reader DC desktop application  Adobe Acrobat Reader DC Install for all versions

Or can use it online via- https://cloud.acrobat.com/exportpdf

Sign In with the same email under which you have the subscription registered.

Regards,

Akanchha

1 reply

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
January 24, 2018

Hi Jana,

You have used the trial version of Acrobat DC and subscribed for the Export PDF subscription. Export PDF is an online service which you can not use with the Acrobat DC application.

You may uninstall the Acrobat DC using the cleaner tool- Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

And install the Adobe Reader DC desktop application  Adobe Acrobat Reader DC Install for all versions

Or can use it online via- https://cloud.acrobat.com/exportpdf

Sign In with the same email under which you have the subscription registered.

Regards,

Akanchha