All files in Document Cloud is gone.

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Hi. After restoring my password all my files in document cloud is gone.

I had a lot of files and have not deleted it myself. I hope that someone can help me with this.

Thanks!

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Adorobat

Participating Frequently

Hi Kjetil101,

Could you please try accessing the following link in a Web Browser, login into your account ( if required) and check if the files are visible under Document Cloud?

https://cloud.acrobat.com/recent

Awaiting your response.

-Shivam

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Kjetil101Author

Participant

Hi

Can't find any documents when I use the link you provided. I am sorry to say that the only message is this: "There is no files in document cloud".

Cincerely

Kjetil Ulsaker

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Adorobat

Participating Frequently

Could you please let me know if it is a desktop computer or a mobile device you are trying to access Document Cloud on?

Which Operating System -Windows/Mac?

The application installed on your computer- Adobe Acrobat/ Acrobat Reader?

Do you have any other Adobe ID?

Thanks!

Shivam

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