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Participant
October 22, 2014
Question

Am I paying for this service?

  • October 22, 2014
  • 2 replies
  • 359 views

I downloaded this app but am I paying for this service? Its a bit confusing.

    This topic has been closed for replies.

    2 replies

    Participant
    March 20, 2016

    hi I think it adobe pack .how do I get into my acc please not good at this

    Inspiring
    October 22, 2014

    Hi Paige363,

    It sounds like you may have downloaded the Reader app for mobile, is that correct? And did you also purchase a subscription for either ExportPDF or Adobe PDF Pack from within Reader? (I checked your account, but don't see any order history, so if you purchased a service, it must have been done via the Reader mobile app--and would be handled through the App Store, rather than Adobe.)

    Tell me more about the service that you purchased a subscription for, and I can provide some getting-started information if you'd like.

    (If you didn't purchase a subscription, no worries. You don't need one to use the free Reader app.)


    Best,

    Sara