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williaml74944668
Participant
April 30, 2015
Answered

an error occurred while trying to access the server

  • April 30, 2015
  • 1 reply
  • 482 views

an error occurred while trying to access the server, I keep getting this message when trying to convert, what is the problem, windows 7 user

    This topic has been closed for replies.
    Correct answer Sara_Forsberg

    Hi williaml,

    It sounds like you may be trying to access one of the Adobe Document Cloud services from within Adobe Reader. If so, please log out and then log back in.

    If you're still having trouble, please try logging in via the web interface at https://cloud.acrobat.com.

    Let us know how it goes!

    Best,

    Sara

    1 reply

    S
    Community Manager
    Sara_ForsbergCommunity ManagerCorrect answer
    Community Manager
    April 30, 2015

    Hi williaml,

    It sounds like you may be trying to access one of the Adobe Document Cloud services from within Adobe Reader. If so, please log out and then log back in.

    If you're still having trouble, please try logging in via the web interface at https://cloud.acrobat.com.

    Let us know how it goes!

    Best,

    Sara

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