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billytrinks
Participant
November 8, 2014
Question

an errorr occured while signing in

  • November 8, 2014
  • 1 reply
  • 291 views

I am getting the message that an error occurred when signing in.  It won't convert.  It will sign me into my account though

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    1 reply

    Inspiring
    November 8, 2014

    Hi billytrinks,


    Are you signing in via a web browser, or through Adobe Reader? If you're using a browser, please log out, clear the cache, and log back in. You can also try a different browser (see System requirements | Acrobat.com for a list of supported browsers). If you're using Reader, choose Help > Check for Updates to make sure that you have the most current version.

    Please let us know how it goes.


    Best,
    Sara