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bumanuel
Participant
August 25, 2014
Question

Are you baiting and switching? Trial offer shows no results and drives me to paid subscription? Did not expect it from you.

  • August 25, 2014
  • 1 reply
  • 338 views

The subject lne says it all--shame on you.

    This topic has been closed for replies.

    1 reply

    S
    Community Manager
    Sara_ForsbergCommunity Manager
    Community Manager
    August 26, 2014

    Hi bumanuel,

    Did you download a 30-day trial of Acrobat? What are you trying to do with that trial? Did you want to convert PDF files to Word/Excel, for example? Or some other task? The 30-day free trial is just that, and there should be no prompts to buy anything. Once the trial is over, either you subscribe at that point if you want, or just stop using the software.

    I would love to help--let me know what I can do.


    Best,

    Sara

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