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E
evaodonoghue
Participant
August 22, 2014
Question

Billing

  • August 22, 2014
  • 1 reply
  • 319 views

I ordered Adobe Export PDF Annual - My account was debited twice who do i contact on this?

    This topic has been closed for replies.

    1 reply

    Rajashree Bhattacharya
    Community Manager
    Rajashree BhattacharyaCommunity Manager
    Community Manager
    August 22, 2014

    The Email Address provided here does not reflect any purchase or financial transaction, if you have placed the order on a different Email address, do privately message me. I shall follow it up for you.

    Regards

    Rajshree

    E
    evaodonoghueAuthor
    Participant
    August 28, 2014

    I am wondering if this matter has been sorted.

    Regards

    Eva

    Sent from my iPad

    S
    Community Manager
    Sara_ForsbergCommunity Manager
    Community Manager
    August 28, 2014

    Hi Eva,

    We don't have record of any orders associated with the email address that you use here in the forums. I'll send you a private message; please respond to that with email and let me know if it's there is another email address that you may have used.

    Best,

    Sara

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