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Modularium27151580eqil
Participant
November 15, 2022
Question

Blank screen on the Document Cloud page

  • November 15, 2022
  • 1 reply
  • 638 views

When I share documents through  https://documentcloud.adobe.com it goes to a blank screen.  I've been using Adobe Pro with shared docs links for a while and have never had this problem before.  I've tried open in Google brownser and Microsoft edge, but it didn't work. On my phone works neither. I need help.

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    1 reply

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    November 21, 2022

    Hi Modularium27151580eqil,

     

    Thank you for reaching out, and sorry about the trouble caused.

     

    The team was working on this issue, which should be resolved now.

    Please try to reaccess the service and check if it works for you.

     

    Let us know if you experience any issues.

     

    Thanks,

    Meenakshi

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