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Participant
November 14, 2022
Question

Blank white screen on Access Services

  • November 14, 2022
  • 1 reply
  • 324 views

When I log in to my Adobe Acrobat PDF Pack account I cannot access my prodcuts, I just get a blank white screen, this has only occurred in the last week. It goes no further and so I cannot access my Document Cloud account.

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1 reply

Meenakshi_Negi
Legend
November 21, 2022

Hi nicke19619006,

 

Thank you for reaching out, and sorry about the trouble caused.

 

The team was working on this issue, which should be resolved now.

Please try to reaccess the service and check if it works for you.

 

Let us know if you experience any issues.

 

Thanks,

Meenakshi