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Epic35699804l4n9
Participant
February 26, 2024
Question

Browser version of Acrobat is frozen on "Saving Changes"

  • February 26, 2024
  • 2 replies
  • 2598 views

Good Day

 

I urgently require assistance as I was using Acrobat on my browser (specifically Edge) that I was filling in a pdf and clicked on the "Explore" button accidentally. Now it says "saving changes" for the longest time now. I tried switching my WiFi on and off and duplicated the tab, only to find it did not save ANY of my changes.  Is there anything I can do, as it still "Saving Changes" ? Should I wait it out or abandon all hope and reload the tab.

Any assistance (specifically of the practical variety), would be kindly appreciated. Thanks so much and have blessed one..

    2 replies

    S
    susan_5587
    Participant
    April 25, 2025

    Did you try duplicating the page?

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    February 29, 2024

    Hi Epic35699804l4n9,

     

    Thank you for reaching out, and sorry about the delay in response.

     

    You might need to refresh the page if it is stuck at "saving changes" for too long. There is nothing much that can be done. 

    Try clearing the cache and cookies for the browser. 

    Let us know if the issue occurs with other PDFs as well.

     

    Thanks,

    Meenakshi

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