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Jun 13, 2015 5:38 AM UTC
Question

BUG? Unable to Download converted files from https://cloud.acrobat.com/files

I have uploaded a few PDF files to the cloud and converted them to xlsx


When I go to https://cloud.acrobat.com/files, select the xls files and click "Download",  NOTHING HAPPENS!

Tried it on Google chrome and Firefox (Ubuntu 14.04)

Any solution?

Regards,

Ramnath

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2 replies

AadeshSingh
Participating Frequently
Jun 15, 2015 2:51 PM UTC

Hi Wiki,

Please log out, clear the browser cache, and then log back in to your account at https://cloud.acrobat.com/files.

Let us know how it goes!

Regards,

Aadesh

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Amiable_contributors1587
Participating Frequently
Jun 15, 2015 3:01 PM UTC

Currently, multi-file downloads are limited to no more than 50 files. Please make sure that you have fewer than 50 files selected when you click the Download link.

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