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A
AlexLindberg
Participant
June 30, 2020
Question

Buttons in a Spawned template after compression disappear when checked.

  • June 30, 2020
  • 1 reply
  • 502 views

A very odd happening.


Acrobat DC. Form has templates used to create dynamic pages. All works fine until I use the Document Cloud Compress utility.


The compressed document 'seems' to be ok, but check boxes on the generated pages, when selected disappear only to reappear when another something is clicked. In addition, there are buttons that never appear but function (if you know where to click).


From all appearances all seems the same, but it is not.


Any suggestions?

Thanks, Alex

This topic has been closed for replies.

1 reply

T
Community Manager
Tariq AhmadCommunity Manager
Community Manager
July 1, 2020

Hi Alex,

Thank you for reaching out.
Would it be possible to share the original PDF file and the compressed one. We would like to review it.
Also help us with the screenshot of a particular area of the PDF which helps us understand your query better. 
If you cant share the link publically to download these files, click on my profile and choose send message. 

Regards,
Tariq

A
AlexLindbergAuthor
Participant
July 1, 2020

I will provide two via PM - 'beforeCompress' and 'afterCompress' that illustrate what is happining.

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