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Anonymous
March 5, 2015
Answered

Can Adobe Send deliver and track one file sent to 1000+ recipients (Mass email)?

Can Adobe Send deliver and track one file sent to 1000+ recipients (Mass email)? 

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Amiable_contributors1587
Amiable_contributors1587Correct answer
Participating Frequently
March 5, 2015

You can send a file to up to 200 recipients in each 'transaction.' Hope this answers your question.

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5 replies

sarahc57208225
sarahc57208225
Participant
March 29, 2019

I was only able to send a file to 50 recipients and now it pops up with an error and says I've met my limit and will not let me continue sending the document. Is there a limit and how can I increase it if there is?

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    Jason_Michigan
    Participant
    May 21, 2019

    Sarah

    I can't figure out how to send even 50.  Where were you able to load 50 and send them individually?

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    Amiable_contributors1587
    Amiable_contributors1587Correct answer
    Participating Frequently
    March 5, 2015

    You can send a file to up to 200 recipients in each 'transaction.' Hope this answers your question.

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    Anonymous
    March 6, 2015

    Does the 200 recipient limitation also apply if utilizing the Adobe Send plug-in with Microsoft Outlook?  Our intention is to email a digital brochure to close to 1000 recipients on a monthly basis, and we need to be able to track the number of people utilizing the brochure.  Thanks for your response!

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    Amiable_contributors1587
    Amiable_contributors1587
    Participating Frequently
    March 6, 2015

    The Outlook plugin doesn't provide for the sending of trackable personalized links -- it just sends anonymous ones. To send the personalized links, Adobe Send sends each recipient a unique email message. When using the Outlook plugin, you're sending a single message to a large group of people, so they all get the same link.  Hope this makes sense!

    One option is to break your mailing list into chunks with no more than 200 recipients each. Then you can send the file 5 (or more) times. There is a Forward feature that's accessible from the Sent Files view -- allows you to reuse the Subject and Message content of the email.

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