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ednkirstin
ednkirstin
Participant
February 17, 2015
Answered

Can I send files with a different email than my Adobe ID?

  • February 17, 2015
  • 1 reply
  • 690 views

I want to use my business email address for sending files, but keep my Adobe account personal.  Is this possible?

This topic has been closed for replies.
Correct answer Sara_Forsberg

Hi ednkirstin,

If you use the Send Personalized Invitations option in Adobe Send, your message will be sent using the email address that you log in with (your Adobe ID).

However, you can use the Create Anonymous Link option to generate a link to the file that you want to share, and then send that link using your business email application. (Though that option doesn't provide personalized tracking or viewing information.)


Best,

Sara

1 reply

S
Community Manager
Sara_ForsbergCommunity ManagerCorrect answer
Community Manager
February 17, 2015

Hi ednkirstin,

If you use the Send Personalized Invitations option in Adobe Send, your message will be sent using the email address that you log in with (your Adobe ID).

However, you can use the Create Anonymous Link option to generate a link to the file that you want to share, and then send that link using your business email application. (Though that option doesn't provide personalized tracking or viewing information.)


Best,

Sara

ednkirstin
ednkirstinAuthor
Participant
February 17, 2015

Hi Sara,

Thank you for your quick response.  Tracking is one of the most important features for me, because I need to know my clients received their files.  It sounds like I may need to change my Adobe ID to match my business email.

Thanks again for your help.

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