Can I upgrade from ExportPDF to Adobe PDF Pack?

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I have just renewed my annual subscription but wanted to upgrade to PDF Pack, how can this be done?

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S

Sara_Forsberg

Inspiring

Hi Bill,

Just following up. I see that you got your Adobe PDF Pack subscription, but still have an active ExportPDF subscription. May I cancel that for you?

Best,

Sara

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B

bksmith6242Author

Participating Frequently

Yes please do cancel ExportPDF for me.

Thank you.

Bill Smith

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S

Sara_Forsberg

Inspiring

Hi Bill,

Consider it done. Your remaining ExportPDF subscription has been canceled, and I've processed a refund. You now have just the active Adobe PDF Pack subscription, so you're all set!

Best,
Sara

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S

Sara_Forsberg

Inspiring

Hi bksmith6242,

That is something that I can take care of for you. Would you like me to swap your ExportPDF subscription for a PDF Pack subscription? You will receive a refund for the unused portion of ExportPDF, and will get a separate charge for PD Pack.

Please let me know how you'd like me to proceed.

Best,

Sara

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