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pamelac5854957
pamelac5854957
Participant
April 6, 2016
Question

Can no longer convert pdf files to powerpoint.

  • April 6, 2016
  • 1 reply
  • 3307 views

Previously, I've had no problem in converting pdf  files to powerpoint.  Today, I received a message stating "failed to export to pptx because storage limit was exceeded."  I deleted all items in storage except 3 small files.  Still receiving the same error message. Cleaned the cache, tried a different browser - same problem.  I can convert powerpoint to pdf but not vice versa.  Please assist.  (Using Adobe Reader DC with Adobe Export PDF plan.)  Thank you!

This topic has been closed for replies.

1 reply

Meenakshi_Negi
Meenakshi_Negi
Legend
April 12, 2016

Hi Pamela Cradic,

I am sorry,as using Export PDF plan you will not be able to convert PDF to PowerPoint file.

For more information, please refer this KB doc for help : FAQ | Adobe Export PDF, Document Cloud

You either need Adobe PDF pack or Acrobat subscription in order to convert PDF to PowerPoint file.

Let us know if you need any further help.

Regards,

Meenakshi

D
darilync10716507
Participant
April 27, 2016

I just purchased Export PDF based on the advertisement stating that I could convert to power point.  I would like a refund.

Meenakshi_Negi
Meenakshi_Negi
Legend
April 27, 2016

Hi Darilyn Cole,

Could you please share the link of the advertisement.

Please refer this KB doc for help: Return, cancel, or exchange an Adobe order

Regards,

Meenakshi

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