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jeroenv71434934
jeroenv71434934
Participant
February 25, 2015
Question

can someone please contact me

  • February 25, 2015
  • 3 replies
  • 358 views

I'm struggling to use any of the services properly that I have paid for. What a mess this company is, unbelievable. I need someone to call me to explain to me why it uploads stuff to a cloud which I then have to access and when logged in no documents are there! I have a pro account ( I think, not even sure as there are like a zillion different types) all I want is to be able to use F***** PDF, change documents, convert etc.

This topic has been closed for replies.

3 replies

pwillener
pwillener
Legend
February 26, 2015

P.S. sorry, I just noticed that your topic already is in that forum.

pwillener
pwillener
Legend
February 26, 2015

I will move your post to the proper forum, where someone can figure out what you paid for.

[topic moved to Acrobat.com Services forum]

T
Test Screen Name
Legend
February 25, 2015

I don't work for Adobe but if you paid for Acrobat Pro, your stuff isn't on the cloud at all. You install a normal app (Acrobat Pro) and use it on your computer. You may have the option to save files to the web, but most people don't. If you paid for PDF Pack or ExportPDF your stuff is on the web. If you paid for Acrobat Plus you get both.

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