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LionChaser
LionChaser
Participant
May 14, 2019
Answered

Can't access Organize Pages feature, subscribed for Adobe PDF Pack.

  • May 14, 2019
  • 4 replies
  • 25796 views

I purchased the PDF pack a month ago. I'm logged in to the app but when I select the Organize Pages function I am taken to a window to purchase the same subscription. Help!

[Moderator: changed the title]

    This topic has been closed for replies.
    Correct answer AkanchhaS8194121

    Hi Lionchaser,

    Edited-

    Adobe PDF Pack is a bundle of Adobe Document Cloud services. With it, you can access tools, manage documents, and track the ones you've shared for viewing, review, and signature. "Organize Pages" feature is a part PDF Pack but its only available on web interface Adobe Document Cloud.

    With the PDF Pack service, your files and tasks are synced to your Document Cloud account across desktop, mobile, and web.

    Below is a list of feature that can be accessed through this service-

    • Convert documents and image files to PDF.
    • Combine multiple documents into one PDF.
    • Export PDFs to editable Word, Excel, PowerPoint, or RTF formats.
    • Share files for review with as many reviewers as you want. Collect comments in a single file, keep reviewers engaged and stay informed of progress.
    • Send one link to all your reviewers and keep track of feedback.
    • Access tools, manage documents and track the ones you’ve shared for viewing, reviewing and Signature.
    • Fill and sign PDF forms fast with smart autofill.
    • Get signatures from others, then track and manage responses.
    • Share, track, and confirm delivery of important documents.
    • Store and share files online.

    Link: FAQ | Adobe PDF Pack

    Hope this answers your query.

    Thanks,

    Akanchha

    4 replies

    T
    Test Screen Name
    Legend
    May 21, 2019

    Be sure you do have Acrobat (paid for) and not Acrobat Reader (free). Confusing names, for sure.

    vmtofficestaff
    vmtofficestaff
    Participating Frequently
    May 21, 2019

    Thank you for walking me through these steps. The organize page icon takes me directly to the cloud to download my file, which is too big. I guess I purchased the wrong add-on last week to be able to organize pages on my desk top. Is there another way to go about this, or is there a way to switch my subscription?

      try67
      Community Expert
      try67Community Expert
      Community Expert
      May 21, 2019

      You should be able to upgrade from PDF Pack to a subscription to Adobe Acrobat DC.

      vmtofficestaff
      vmtofficestaff
      Participating Frequently
      May 20, 2019

      I am having the same issue, and do NOT want to download my documents to the cloud.  How do I get the 'organize page' feature to just work on my desktop without cloud features? Do I need to un-install and re-install a different Adobe product?

      Thanks!

      try67
      Community Expert
      try67Community Expert
      Community Expert
      May 20, 2019

      You need to get Adobe Acrobat, then.

      vmtofficestaff
      vmtofficestaff
      Participating Frequently
      May 20, 2019

      Okay thanks!

      T
      Test Screen Name
      Legend
      May 14, 2019

      Akacnchha, your information is different from some of the information on Adobe's web site Using Document Cloud Web apps and services | Adobe PDF Pack , which says that Organize Pages is part of PDF Pack. The FAQ seems to be out of date.

      However, PDF Pack does not make Organize Pages work in Reader, it makes it work online. How to Organize pages in a PDF online

      AkanchhaS8194121
      AkanchhaS8194121
      Legend
      May 14, 2019

      Hey TSN,

      Thank you so much for flagging this. I'll see if that FAQ article get updated. About Organize pages, yes you are right it can be accessed through the web interface but not through the desktop application Adobe Reader DC. Updated the response accordingly.

      lionchaser seems you are working with the desktop application. As TSN said, Organize pages can be accessed via DC web services Adobe Document Cloud.

      For detailed steps, you can refer to the Using Document Cloud Web apps and services | Adobe PDF Pack

      Thanks,

      Akanchha

      LionChaser
      LionChaserAuthor
      Participant
      May 14, 2019

      Thank you both. That explains why I was confused and what I need to do. It’s a little awkward but workable.

      AkanchhaS8194121
      AkanchhaS8194121Correct answer
      Legend
      May 14, 2019

      Hi Lionchaser,

      Edited-

      Adobe PDF Pack is a bundle of Adobe Document Cloud services. With it, you can access tools, manage documents, and track the ones you've shared for viewing, review, and signature. "Organize Pages" feature is a part PDF Pack but its only available on web interface Adobe Document Cloud.

      With the PDF Pack service, your files and tasks are synced to your Document Cloud account across desktop, mobile, and web.

      Below is a list of feature that can be accessed through this service-

      • Convert documents and image files to PDF.
      • Combine multiple documents into one PDF.
      • Export PDFs to editable Word, Excel, PowerPoint, or RTF formats.
      • Share files for review with as many reviewers as you want. Collect comments in a single file, keep reviewers engaged and stay informed of progress.
      • Send one link to all your reviewers and keep track of feedback.
      • Access tools, manage documents and track the ones you’ve shared for viewing, reviewing and Signature.
      • Fill and sign PDF forms fast with smart autofill.
      • Get signatures from others, then track and manage responses.
      • Share, track, and confirm delivery of important documents.
      • Store and share files online.

      Link: FAQ | Adobe PDF Pack

      Hope this answers your query.

      Thanks,

      Akanchha

      J
      Jan24669535ohrf
      Participant
      May 31, 2022

      Hello,

       

      Could you, please, tell me why this is not possible to be done in a desktop app? I cannot upload documents to a web as it breaches the data privacy agreements and therefore I have no way of splitting the pages.

       

      Huge problem!

       

      Jan

        Meenakshi_Negi
        Meenakshi_Negi
        Legend
        June 2, 2022

        Hi Jan,

         

        Thank you for reaching out.

         

        If you have an Acrobat Pro DC subscription, it can be possible to use the desktop application. Please refer to the information provided on the following page: https://helpx.adobe.com/acrobat/using/manipulating-deleting-renumbering-pdf-pages.html. 

        However, if you are using the Acrobat Reader DC and have an Adobe Acrobat PDF pack subscription, you will need to use the Acrobat Online account.

        Please let us know the Adobe plan you are using. That will help us to provide you with the correct information.

         

        Let us know if you have any questions.

         

        Thanks,
        Meenakshi

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