Skip to main content
Participant
November 6, 2023
Question

can’t access the cloud service: document cloud

  • November 6, 2023
  • 1 reply
  • 290 views

no access to the cloud service no matter from website or app

This topic has been closed for replies.

1 reply

Meenakshi_Negi
Legend
November 9, 2023

Hi 雌鹿33410009cdcr,

 

Thank you for reaching out.

 

Could you please let us know about your geolocation? Were you able to access the account before?

Also, confirm if you are using the same email address that is used to sign in here on the community page. 

 

Thanks,

Meenakshi