Dani256391253l61

Participant

Question

Can't activate more devices

Forum|Forum|3 years ago
August 13, 2022
2 replies
346 views

I get a message while I download an e-book which I bought that "I can't activate more devices on my Adobe account. And that I should contact adobe for help"

I need help to still activate more devices, why can't I do it any more? What happened. Please I need to read my book as soon as possible because I have a deadline homeworks

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Community Expert

Community Expert

Try the forum for Adobe Digital Editions.

Community Manager

Community Manager

Hi Dani,

Thank you for reaching out.

The message generally appears when you activate the application on more than the allowed machines.

Please check the active session on the number of devices in your Adobe account. Use the steps suggested below:

1. Open the following link: https://account.adobe.com/security.

2. Sign in using your Adobe ID and password.

3. Go to the Account and Security tab and select Sign-in and security.

4. Scroll down to Active Session.

5. If you see the devices listed there, try to end the session for the devices.

Check if that helps.

Let us know how it goes.

Thanks,

Meenakshi