Skip to main content
mi91727jo
mi91727jo
Participant
May 23, 2017
Question

Can't cancel Adobe PDF Pack because there is no button / content on the page?

  • May 23, 2017
  • 1 reply
  • 550 views

Hi

I'd like to cancel my PDF Pack but there's nothing showing up if I go to Plans & Products / Manage Subscription. There's no content on the page except for the header (menu, profile picture etc) and the footer (©2017 Adobe ...). Any idea how to cancel it?

Note: I've got another subscription and there is the same problem. Only a blank page.

Kind Regards

This topic has been closed for replies.

1 reply

Meenakshi_Negi
Meenakshi_Negi
Legend
May 23, 2017

Hi mi91727jo,

Please make sure that you use the same Adobe ID to login to online Adobe account under which you have purchased the subscription.

Take help from the steps provided here on this help document Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services to cancel the subscription.

If you still experience any issue, please contact support here: contact-bumper

Let us now if you need any help.

Regards,

Meenakshi

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices