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Participant
Nov 22, 2017 12:06 AM UTC
Answered

can't connect to cloud

On my desktop to open files the option to get files from cloud tried first time said no internet connection, then after that it isn't even there. On mobile app says no internet connection.    I need to access files I have stored there. What can I do?

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AnandSri
AnandSriCorrect answer
Legend
Nov 22, 2017 11:21 AM UTC

Hello Granta,

We apologize for the inconvenience caused, the services are restored now. Please use the services, and let us know if you have any questions.

Note: Sign out and sign back in Reader, try to access https://cloud.acrobat.com/  on a different browser.

Regards,

Anand Sri.

1 reply

AnandSri
AnandSriCorrect answer
Legend
Nov 22, 2017 11:21 AM UTC

Hello Granta,

We apologize for the inconvenience caused, the services are restored now. Please use the services, and let us know if you have any questions.

Note: Sign out and sign back in Reader, try to access https://cloud.acrobat.com/  on a different browser.

Regards,

Anand Sri.

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