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trevord95867105
Participant
Jan 20, 2015 3:25 PM UTC
Question

Can't download filled document

I have completed a document in the "fill & Sign" program, but it will not let me download the pdf back to my computer, or print the document. Please assist, it keeps telling me "an error has occurred, and unexpected error has occurred"

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3 replies

Sara_Forsberg
Inspiring
Jan 20, 2015 4:38 PM UTC

Hi trevord95867105,

Does the error occur with other forms that you've filled out and tried to download? What happens if you choose to save the PDF to your Acrobat.com online account and download it from there (rather than downloading directly to your computer)?

Best,
Sara

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trevord95867105Author
Participant
Jan 20, 2015 4:49 PM UTC

This is my first form, and it will not let me convert it to a pdf file.

Sent from my iPhone

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Josh_Corey
Inspiring
Jan 26, 2015 9:05 PM UTC

As Sarah noted it would help to know if it is just this document or any that you try to fill in Fill & Sign and download as PDF.  It would also help to know if this happens on multiple web browsers or just on one browser.

Thanks,

Josh

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