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Participant
November 6, 2017
Answered

Can't edit (cancel) my Adobe subscription. When I go to "manage plan", there is a blank screen.

  • November 6, 2017
  • 2 replies
  • 2228 views

How can I access the Manage Plan page, in order to cancel subscription?

    This topic has been closed for replies.
    Correct answer AkanchhaS8194121

    Hi Petert,

    As per your account description it seems that you have already managed to get your subscription canceled.

    In future if you experience the same problem or screen goes blank you may check with a different web browser.

    For the exact steps, you may refer to the- Manage your Creative Cloud membership

    Also, for any further assistance you may contact to the- Contact Customer Care

    Hope this helps.

    Regards,

    Akanchha

    2 replies

    Participant
    April 1, 2023

    please cancel pdf editor im not working in pdf editor

    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    November 6, 2017

    Hi Petert,

    As per your account description it seems that you have already managed to get your subscription canceled.

    In future if you experience the same problem or screen goes blank you may check with a different web browser.

    For the exact steps, you may refer to the- Manage your Creative Cloud membership

    Also, for any further assistance you may contact to the- Contact Customer Care

    Hope this helps.

    Regards,

    Akanchha

    Participant
    November 6, 2017

    Thanks for the advice Akanchha. Eventually, I talked to Adobe and they cancelled the subscription manually.

    Cheers,

    Peter.