can't export PDF for conversion to word

Question

I have a paid subscription.  I am trying to export a PDF to convert it to a word document.  The tool menus do not offer any options.  I am logged in.

AkanchhaS8194121 · Answer

Hi Robertr,

As explained above, the tool menu doesn't show anything. So does that mean you are getting a blank screen?

I assume you are working with the Acrobat Reader DC application? Check the application whether its upto date or not?

Launch Reader>Help>Check for update.

As you have subscribed for Adobe Export PDF service, so you may check online via https://cloud.acrobat.com/exportpdf whether its accessible there or not?

Regards,

Akanchha

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.