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csalinger
Participant
February 26, 2015
Question

Can't log in to Adobe Export PDF

  • February 26, 2015
  • 2 replies
  • 288 views

I purchased Export PDF and cannot get the pdf files to convert.  I get an error message "an error occurred while trying to access the service".

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    2 replies

    Inspiring
    February 27, 2015

    Hi claudias23336569,

    Are you trying to log in to ExportPDF via Adobe Reader? If so, please try logging in via the web interface at https://cloud.acrobat.com. (We've seen the error you're describing occurring only in Adobe Reader.)

    Please let us know how it goes.

    Best,

    Sara

    CtDave
    Participating Frequently
    February 27, 2015

    Wrong forum.  You want the acroat.com forum which umbrellas the related online subscription services.

    Adobe Acrobat.com Services

    Be well...