Can't log in to Adobe Export PDF

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I purchased Export PDF and cannot get the pdf files to convert. I get an error message "an error occurred while trying to access the service".

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Sara_Forsberg

Inspiring

Hi claudias23336569,

Are you trying to log in to ExportPDF via Adobe Reader? If so, please try logging in via the web interface at https://cloud.acrobat.com. (We've seen the error you're describing occurring only in Adobe Reader.)

Please let us know how it goes.

Best,

Sara

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CtDave

Participating Frequently

Wrong forum. You want the acroat.com forum which umbrellas the related online subscription services.

Adobe Acrobat.com Services

Be well...

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