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J
JacoK69
Known Participant
June 20, 2019
Question

Can't open a pdf in Google Drive on my iPad

  • June 20, 2019
  • 1 reply
  • 2552 views

Hi, When I open the Fill & Sign app and I browse for a file, I can get to local storage or iCloud drive but I can't get to my Google drive storage.

Any suggestions? I can get to my Google Drive using the File Brwoser on my iPad, just not from within the Fill & Sign app.

    This topic has been closed for replies.

    1 reply

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    June 27, 2019

    Hi JacoK,

    Sorry for the delay in response.

    Could you please let us know about the options you get when you try to open PDF files in Adobe Fill & Sign application? It would be helpful if you can share the screenshots. Also, provide us the details as asked below:

    - Application version

    - OS version on your iPad

    To share the screenshot, use the steps provided below:

    - Click on the insert icon provided in the reply window as shown below:

    - An Insert Image window will appear.

    - Then click on Insert Image and browse the location where you have saved the screenshot file.

    - Select the file and click on Open > Insert Image.

    We will be waiting for your response.

    Regards,

    Meenakshi

    J
    JacoK69Author
    Known Participant
    June 28, 2019

    Hi,

    The OS on my iPad is version 12.3.1, the Fill & Sign app is version 19.04.00

    Img1 shows what I see when I use File explorer, you can see I have acces to my Google Drive

    J
    JacoK69Author
    Known Participant
    June 28, 2019

    Img2 shows what I get when I browse for files when using the Fill & Sign app

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