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KN4813
KN4813
Participant
Nov 15, 2014 5:54 PM UTC
Question

Can't open downloaded acrobatpro11__dim?

Why can't I open downloaded acrobatpro11__dim?

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    3 replies

    pwillener
    pwillener
    Legend
    Nov 16, 2014 6:35 AM UTC

    What is your operating system?  Are you sure it's _dim, and not .dlm ?

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    KN4813
    KN4813Author
    Participant
    Nov 16, 2014 6:43 AM UTC

    I am in the process of canceling my subscription. Thanks anyway.

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    Sara_Forsberg
    Inspiring
    Nov 16, 2014 1:35 AM UTC

    Hi KN4813,

    From which site did you download Acrobat XI Pro? Please try downloading directly from this page: Download Acrobat products | Standard, Pro | XI, X

    Please let us know how it goes.

    Best,

    Sara

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