Can't open my pdf file in Word it is converted to word but I need an editable copy

I can not open my file in word it is converted to a word file but it will not open and I need an editable copy

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A

Anonymous

Hi,

Please let me know the exact workflow you are following.

Does it occur with all files?

Are you trying to convert from within Reader or from Browser.

If from Reader then make sure you are signed in within Reader

Also try updating Reader to the latest v11.0.09 and check.

Regards,

Florence

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