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July 18, 2018
Answered

Can't sign into account on in PDF

  • July 18, 2018
  • 1 reply
  • 598 views

PDF file will not allow me to sign into my account to use conversion tools. Just signed up - keep getting the message below.

    This topic has been closed for replies.
    Correct answer Tariq Dar

    Hi Djc,

    Sorry for the delay in response.

    Looking at the screenshot attached, it seems that you are using the old version of Adobe Reader, if that is the case it is an expected behaviour. I would recommend installing the latest version of Adobe Reader   Adobe - Adobe Acrobat Reader DC Distribution

    Feel free to update this discussion if you have further questions.

    -Tariq Dar

    1 reply

    Tariq DarCorrect answer
    Legend
    July 25, 2018

    Hi Djc,

    Sorry for the delay in response.

    Looking at the screenshot attached, it seems that you are using the old version of Adobe Reader, if that is the case it is an expected behaviour. I would recommend installing the latest version of Adobe Reader   Adobe - Adobe Acrobat Reader DC Distribution

    Feel free to update this discussion if you have further questions.

    -Tariq Dar