Can't sync files on Acrobat.com with my Adobe Reader App for iPad

Forum|Forum|13 years ago
November 23, 2012
2 replies
4591 views

I can't see my files I have on Acrobat.com via the Adobe Reader App:

I opended the Adobe Reder app on my iPad and logged myself in on Acrobat.com, but now it's not showing my files. There is however a "sync-circle"-symbol next to the logout-button, but tappin on it deosn't work because nothing changes and no files show up. Any ideas how i can sync my Acrobat.com with my iPad? Thank You!

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A

adeel malik

Participant

I cant upload my pdfs to adobe cloud from adobe reader on my ipad.

Any suggestions ?

dave_m_k

Legend

The files won't sync to your iPad in the sense that they'll be uploaded to it. If you saved a file within your Files.acrobat.com space, you should be able to open and save back to that location from Adobe Reader on your iPad.

Are you seeing a different behavior?

-David

A

Anonymous

I have the same problem as the original poster.

I have several PDFs on my files.acrobat cloud account, nothing shows up on my iPad.

I hit the sync button on the iPad app and the icon spins and spins endlessly, nothing after an hour of retrying.

I deleted/reiploaded files, deleted/reinstalled the Acrobat app on iPad, still nothing.

Any ideas?

dave_m_k

Legend

Try signing out and signing back in. Make sure you're using the same Adobe ID as you're using to upload files to files.acrobat.com

I've tried replicating this and I can't.

-David

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