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ridiculous1234
ridiculous1234
Participant
October 24, 2014
Question

CANCEL

  • October 24, 2014
  • 2 replies
  • 260 views

This program did NOT correctly convert my pdf to text.  Instead, it converted to a series of question marks and boxes.  It is a waste of my time and I would like a FULL REFUND to my account.  Thank you.

    This topic has been closed for replies.

    2 replies

    S
    Sara_Forsberg
    Inspiring
    October 24, 2014

    Hi ridiculous1234,

    I'm sorry that your subscription didn't work out for you. I checked your account and saw that it's been canceled already. If it hits the billing system, I'll also process a full refund for you. Please don't hesitate to ping us back if you don't hear about a refund in the next 2-3 days.


    Best,
    Sara

    A
    Anonymous
    October 24, 2014

    Hi,

    I checked your account,your Export PDF subscription is in 'Pending' status.

    Once it gets confirmed you will be able to use it hassle free.

    If you still want to cancel your service then please let me know.

    Regards,

    Florence

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