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taiss71909896
Participating Frequently
Sep 4, 2015 4:45 PM UTC
Question

cancel and refund.Hello I like to get the cancellation and refund. The adobe is not being helpful to me and I have problem with money from my parents.

cancel and refund.Hello I like to get the cancellation and refund. The adobe is not being helpful to me and I have problem with money from my parents.

Taís, [private information removed by moderator]

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10 replies

Participant
Mar 20, 2016 1:12 AM UTC

please cancel and refund me the money , not what i want

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taiss71909896
Participating Frequently
Sep 4, 2015 4:49 PM UTC

I did not get to use Adobe. The amount charged in my currency was very high and I'm out of work. I would have to cancel and get a refund. I am desperate because nobody talks about anything and can not even speak for the chat.

Taís, [private information removed by moderator]

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Anubha Goel
Participating Frequently
Sep 4, 2015 5:07 PM UTC

Hey taiss71909896,

We're really sorry for the inconvenience caused to you.

Please refer the below mentioned KB doc link for the same:

Return, cancel, or exchange an Adobe order

Hope that helps.

Regards,

Anubha

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taiss71909896
Participating Frequently
Sep 4, 2015 5:27 PM UTC

Hello. Thank you for answering my question, but does not help me at all because I was already on that page trying to cancel and claim a refund and nothing helped me. I am afflicted

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