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whitneys26865919
whitneys26865919
Participant
March 4, 2015
Question

Cancel Membership

  • March 4, 2015
  • 4 replies
  • 569 views

I need to cancel my annual membership. Paid and signed up and received error's while downloading. I don't want to even bother and only signed up 30 mins ago. The chat isn't working to have someone cancel it

    This topic has been closed for replies.

    4 replies

    S
    Sara_Forsberg
    Inspiring
    March 4, 2015

    Hi whitneys26865919,

    Because you just signed up, I won't be able to cancel your subscription until the order moves through the order processing system. I will note your name, and take a look at your account tomorrow, and then take care of that cancelation. But, you may also want to check in via chat again tomorrow (when you say it isn't working--are you unable to get through? Or did you get an error)?

    Best,
    Sara

    danielz84886844
    danielz84886844
    Participant
    March 4, 2015

    Having same issue. I signed up 9 months ago. When I try to contact support I am not able to click the chat option.

    emanuelo72228617
    emanuelo72228617
    Participant
    March 4, 2015

    Same issue here.  Please let me know when you get this resolved.

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