Skip to main content
karlm33524146
karlm33524146
Participant
March 28, 2015
Answered

cancel subscription

I urgently want to cancel my subscription.

    This topic is closed to new replies. Start a new post to keep the conversation going.
    pwillener
    pwillenerCorrect answer
    Legend
    March 28, 2015

    You don't tell us what for, but assuming it's an Acrobat.com subscription: http://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription-acrobat-online-services.html

    [topic moved to Acrobat.com Services forum]

    View reply

    5 replies

    create a post in stock
    Participating Frequently
    July 1, 2023

    Dear Sir / Madam,

    I need cancelled my account for Adobe Acrobat Pro  from today.

    please you reply me you cancelled my account and you not take money in my credit card on 06/07/2023.

     

    Thanking You 

    Rajnikant Amratlasl Shah

    [Moderator removed the personal information]

    Translate
    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    July 31, 2023

    Hi create a post in stock,

     

    Thank you for reaching out, and sorry about the delay in response.

     

    If you wish to cancel the subscription, please refer to the information on the help page: https://helpx.adobe.com/manage-account/using/cancel-subscription.html. 

    If you experience any issues, you may contact the support team. I am afraid that we will not be able to cancel the subscription as we do not have access to make changes to the account information. 

     

    Thanks,

    Meenakshi

    Translate
    Lorenza30478961m2ga
    Participant
    June 13, 2023

    Please cancel my account now. Your services have never worked in my computer and my downloads were always blocked and could never have your services even when I payed around 16 every month.

     

     

    Translate
      try67
      Community Expert
      try67Community Expert
      Community Expert
      June 16, 2023

      It doesn't work like that. If you want to cancel you need to do it yourself.

      For example, here: http://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription-acrobat-online-services.html

      If you can't figure it out you should contact Adobe Support:

      https://helpx.adobe.com/contact.html?rghtup=autoOpen
      (make sure pop-ups are not blocked; type "Agent" to chat with a real person, or via phone)
      There's no email support.

      Translate
      pwillener
      pwillenerCorrect answer
      Legend
      March 28, 2015

      You don't tell us what for, but assuming it's an Acrobat.com subscription: http://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription-acrobat-online-services.html

      [topic moved to Acrobat.com Services forum]

      Translate
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices