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maria josél42050977
Participant
January 7, 2018
Answered

Cancel the subscription

  • January 7, 2018
  • 1 reply
  • 676 views

Buenos dias

deseo cancelar mi suscripcion y no aparece habilitada la opcion de cancelar mi plan.

por favor hacer efectiva la cancelación desde enero de 2018.

gracias

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    Correct answer AkanchhaS8194121

    Hi Mariajos,

    The plan that you have subscribed for, is one-year subscription. As said that its not allowing you to cancel  the subscription online, in that case you need to contact to our cancellation billing team via Chat/Phone to get the needful done for you.

    You may follow the link- Contact Customer Care

    Also see- Legal subscription terms | Adobe

    Let us know if it doesn't help you.

    Regards,

    Akanchha

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    January 8, 2018

    Hi Mariajos,

    The plan that you have subscribed for, is one-year subscription. As said that its not allowing you to cancel  the subscription online, in that case you need to contact to our cancellation billing team via Chat/Phone to get the needful done for you.

    You may follow the link- Contact Customer Care

    Also see- Legal subscription terms | Adobe

    Let us know if it doesn't help you.

    Regards,

    Akanchha