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maria josél42050977
maria josél42050977
Participant
January 7, 2018
Answered

Cancel the subscription

  • January 7, 2018
  • 1 reply
  • 671 views

Buenos dias

deseo cancelar mi suscripcion y no aparece habilitada la opcion de cancelar mi plan.

por favor hacer efectiva la cancelación desde enero de 2018.

gracias

    This topic has been closed for replies.
    Correct answer AkanchhaS8194121

    Hi Mariajos,

    The plan that you have subscribed for, is one-year subscription. As said that its not allowing you to cancel  the subscription online, in that case you need to contact to our cancellation billing team via Chat/Phone to get the needful done for you.

    You may follow the link- Contact Customer Care

    Also see- Legal subscription terms | Adobe

    Let us know if it doesn't help you.

    Regards,

    Akanchha

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    January 8, 2018

    Hi Mariajos,

    The plan that you have subscribed for, is one-year subscription. As said that its not allowing you to cancel  the subscription online, in that case you need to contact to our cancellation billing team via Chat/Phone to get the needful done for you.

    You may follow the link- Contact Customer Care

    Also see- Legal subscription terms | Adobe

    Let us know if it doesn't help you.

    Regards,

    Akanchha

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