Cancelation of plan

Question

about a year ago I paid around 20€ for the subscription, which I thought would a one month thing. turns out it was a monthly subscription, which would charge me extta money if I wanted to cancel it. So I waited for the subscription time to pass which was 9 or 12 months. now a year has passed and I still get deducted 24€ per month even though I didn't make any extension of the plan and now when I try to cancel the plan it says that a payment of 108€ will be charger if I cancel the plan EARLY. can I get assisted with this and stop being charged every month and cancel my plan for free, I never use adobe anymore

Meenakshi_Negi · Answer

Hi Adrians28332254bz5v,

Thank you for reaching out.

If you wish to cancel the subscription, you may contact our phone or chat support team.

To contact the phone support team, use the number provided for your region on the following help page: https://helpx.adobe.com/contact/phone.html.

Or you can initiate the chat using the three-dot in a circle at the bottom right corner of the following page: https://helpx.adobe.com/contact.html.

I am afraid we cannot do much as we do not have access to the account to make any changes.

Thanks,

Meenakshi

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