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miliza_mae_8779
Participant
October 17, 2025
Answered

Canceled subscription

  • October 17, 2025
  • 1 reply
  • 60 views

Hello. I already cancelled my free-trial on the 2nd day of its subscription last week, but, why is that adobe is still trying to deduct money from my account? Can someone pls help me?

Correct answer Amal.

Hi there 

 

Hope you are doing well and sorry for the trouble. 

 

This is something better handled by our billing team here https://adobe.ly/478BzrF click on the contact us button in the lower right corner to start the process. 

 

~Amal

1 reply

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
October 17, 2025

Hi there 

 

Hope you are doing well and sorry for the trouble. 

 

This is something better handled by our billing team here https://adobe.ly/478BzrF click on the contact us button in the lower right corner to start the process. 

 

~Amal

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